This website has been designed to comply with the best practices of the Web Content Accessibility Guidelines (WCAG) 2.1. All reasonable effort has been made to ensure that as much of this website as possible meets at least the ‘AA’ standard as set out in the WCAG 2.1 Guidelines

Text size 

If you need to change the size of the text on any of the page, most internet browsers will allow you to do so. For more information on how to change the text size on your computer or browser screen you can visit the making text larger section on the AbilityNet website.

Many of the documents on this site are PDFs and require Adobe Acrobat Reader to view them. Adobe Acrobat Reader is available as a free download from the Adobe website.


Your computer can be operated entirely from the keyboard. To learn how to navigate a web page using your keyboard, please visit the keyboard shortcuts section of the AbilityNet website.


Both text and background colours in your browser can be changed to better suit your needs. To learn how to adjust your colour settings please visit the changing your colours section of the AbilityNet website. 


IVA Helper has published some of our internal guidance externally as we have a responsibility to do so. In some instances the guidance has been published in pdf format. The pdfs are being reviewed to ensure they meet accessibility guidelines and any changes required will be made in the coming weeks. IVA Helper will also be reviewing how this content is presented digitally within the next 3-6 months to make sure the content is as accessible as possible.